Data Protection Policy

The General Data Protection Regulation is a regulation put into place by the European Commission starting from the 25^th of May 2018 for all companies who have activity in Europe. So Floatee is involved!

 

WHAT DOES THAT MEAN?

In order to protect users from data leaks or abusive use of personal data, companies are required to keep visitors informed of all information technology processing performed using this collected data.

Like all e-merchants, we collect data regarding our users and work with several third-party providers, who have access to part of our data.
This data is indispensable to offer you the best possible experience on our website and to guarantee your order goes through properly.

We don’t have anything to hide, we wish to be as transparent as possible, so we are going to tell you everything!

 

DOES FLOATEE SELL MY PERSONAL DATA?

No! And we never will!
Some companies swap customer files for commercial prospection purposes, but it isn’t the case here at Floatee.
All the data we collect is with us, and will never be given, rented or sold to any third-party company.

 

ARE MY PASSWORD SECURED?

Passwords are stored “encrypted”, and it is impossible to decrypt them. Your passwords are secured.

 

AND WHAT ABOUT MY BANK CARD NUMBERS?

For payments using bank cards, we work with one of the biggest providers, Shopify payments, who guarantees the security of your data.

At no point do we have access to your bank card number.
Our provider has gained many accreditations warranting the security of their information technology system.

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The Olift SAS Company (hereinafter “Olift”), as defined in the Terms and Conditions, is responsible for processing according to the General Data Protection Regulation, for collection and processing of personal data performed on the present website accessible following the URL address < https://floatee.co> (hereinafter the “Site”).

On this basis, Olift commits to respect the personal data regarding you, who is collected and processed when you use the Site. In this regard, Olift respects European and French personal data protection legislations, primarily the European regulation UE n°2016/679 “General Data Protection Regulation” and law n°78-17 “Informatique et Libertés” (in English: “Information technology and Liberties” ).

 

WHAT PERSONAL DATA DO YOU COLLECT ABOUT ME AND WHAT IS IT USED FOR?

Your personal data is likely to be processed via the Site for the following reasons:

The present form on the Site allows you to purchase products offered directly on the Site, to be delivered at the address you provide, and to create a customer account if you want to.

If you give prior agreement, you are informed for this collection that Olift is likely to supply you with promotional offers and advertisements related to the Site. If you prefer not to receive such offers, and not to participate in our advertisement personalisation programmes, you can point it out during your registration, or at any given time, at the address hello@floatee.co. To unsubscribe from e-mail offers, you can click directly on the unsubscription link included in each e-mail.

The Site has a login area so you can access your account, proceed to new purchases, and follow the orders you already placed. The browsing data from the Site visitors is collected through logs generated by the Site’s web server. It is kept for security and service personalisation purposes and to allow you to access your account, for a period of time strictly necessary for these purposes, and not being able to exceed six months for security reasons. This data is destined to be used by Olift services and/or providers that it calls for, to manage the Site and ensure its security.

If the Site affixes Cookies, it does so with your consent. The data collected through these Cookies, its collection purposes, the beneficiaries of this data and conservation periods, as well as the reminder of your rights, are detailed in our Cookie Policy on the Site.

The data that you enter is necessary for management of Orders, commercial relations execution and tracking, as well as internal statistical purposes. This personal data processed via the Site stays in European Union territory. The data collected on the Site is exclusively destined for Olift’s use, and/or the subcontractors it may call for in the framework of the Order and Site’s management.

 

Period of conservation

The Site’s visitor’s data, Olift’s customers or prospects, is kept for the time necessary to manage the commercial relation and process their request(s). The client data used for commercial prospection purposes can be kept for a three-year time period starting at the end of the commercial relation. The data from visitors of the site, non-client prospects for Olift, is kept for the necessary for management of the commercial relation, and for a time period of three years starting on its collection or last contact emanating from the prospect, except for cases where a longer period has been agreed upon.

All data allowing to establish the proof of a right or of a contract or kept under legal and/or regulatory obligation, can be subject to archiving, and be kept for these purposes, in accordance with the legal and/or regulatory dispositions in play.

Your rights

In accordance with law n°78-17 of the 6^th of January 1978 and with the General Data Protection Regulation, you have a right to access, rectify or erase personal data regarding you, and if you do so, a right to data portability. You can ask for limitation or oppose the processing of your data, and by doing so, retract your consent. You can also define directives for what happens to your data after your death, in accordance with the Article 32 of the edited law n°78-17 from the 6^th of January 1978.

To exert these rights, you need to contact Olift by writing to the following e-mail address: hello@floatee.co or to the address of Olift’s registered office as mentioned in Terms and Conditions.

According to the law, you have the legal right to give notice of any claim to a control authority: https://www.cnil.fr/.